All to often people want to "scale" rather than just make more money so they think that processes lead profits if that makes sense. First you need to make sure that the processes you are following produce the best results for you, your clients and your company. Then and only then should you worry about scaling. Typically if you focus on making steady gains in your revenue and profit you'll see the processes and the right processes start to form. So don't put the horse before the profit.